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Contact Us

Contact Us

In observance of the Fourth of July holiday, our offices will be closed Friday, July 3rd and resume regular business hours the following business day.

Spinning® Customer Service team is looking forward to assisting you. However, we are experiencing higher contacts than normal, resulting in long Customer Service wait times. We apologize for the delays and appreciate your patience while we work to assist you as quickly as possible.

If you recently placed an order, your shipping notification may be delayed. We are working hard to deliver your order within 4 to 10 business days.

Need help finding a Spinning® Instructor Training? Want to learn more about the Spinning program for your gym or club? Need to access your online account? The Spinning team is here to help.

Customer Service Hours

Mon-Thurs: 7AM-5PM PT
Fri: 6AM-3PM PT
Toll-free: (800) 847-7746
Dialing outside U.S.: 1 (310) 823-7008

Technical Support Hours

Mon-Thurs: 8AM-5PM PT
Fri: 6AM-3PM PT
Toll-free: (800) 847-7746
Dialing outside U.S.: 1 (310) 823-7008