Warranty

MAD DOGG ATHLETICS, INC. LIMITED WARRANTY


Home Spinner® Bikes:

MAD DOGG ATHLETICS, INC. WARRANTS TO THE ORIGINAL PURCHASER THAT SPINNER BIKES WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS. ALL OTHER SPINNER PARTS ARE COVERED FOR ONE (1) YEAR FROM THE DATE OF PURCHASE (SEE LIMITATIONS AND EXCLUSIONS BELOW). THIS WARRANTY DOES NOT COVER LABOR CHARGES ASSOCIATED WITH REPLACING COVERED COMPONENTS. PART(S) REPLACED UNDER THE TERMS OF THIS WARRANTY WILL BE WARRANTIED FOR THE REMAINDER OF THE ORIGINAL WARRANTY PERIOD ONLY. THIS WARRANTY BECOMES EFFECTIVE UPON THE INVOICE DATE OF THE ORIGINAL PURCHASE FROM AN AUTHORIZED SPINNING® DEALER ONLY. HOME SPINNER BIKES ARE NOT FOR COMMERCIAL USE AND ARE WARRANTIED FOR HOME USE ONLY.

TO ORDER REPLACEMENT PART(S), THE ORIGINAL PURCHASER MAY CONTACT MAD DOGG ATHLETICS, INC. PRODUCT SUPPORT AT (800) 847.SPIN. PROOF OF PURCHASE OR WARRANTY REGISTRATION MAY BE NEEDED IN ORDER FOR MAD DOGG ATHLETICS, INC. TO VERIFY WARRANTY COVERAGE AND ISSUE A RETURN MATERIALS AUTHORIZATION (RMA) NUMBER. PARTS BEING RETURNED TO MAD DOGG ATHLETICS, INC. FOR WARRANTY CREDIT MUST BE SHIPPED PREPAID, ACCOMPANIED BY A PACKING LIST OR TAG BEARING THE RMA NUMBER AND THE CUSTOMER NAME. NO CREDIT WILL BE ISSUED FOR PARTS RETURNED WITHOUT PRIOR AUTHORIZATION FROM MAD DOGG ATHLETICS, INC. TO NOTIFY MAD DOGG ATHLETICS, INC. OF DAMAGES THAT OCCURRED DURING SHIPPING YOU MUST DO SO WITHIN 48 HOURS OF RECEIPT OF GOODS.

MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO REVIEW DEFECTIVE PART(S). ALL COSTS OF SHIPPING DEFECTIVE PART(S) TO AND FROM MAD DOGG ATHLETICS, INC. FOR INSPECTION SHALL BE BORNE SOLEY BY THE ORIGINAL PURCHASER. ANY REPAIR OR MODIFICATION OF DEFECTIVE PART(S) BY ANYONE OTHER THAN A MAD DOGG ATHLETICS, INC. TECHICAL REPRESENTATIVE OR AUTHORIZED SERVICE PROVIDER WILL VOID THIS WARRANTY. IF MAD DOGG ATHLETICS, INC. DETERMINES, IN ITS SOLE DESCRETION, THAT IT IS IMPRACTICAL TO SHIP DEFECTIVE PARTS BACK TO MAD DOGG ATHLETICS, INC., MAD DOGG ATHLETICS, INC. MAY DESIGNATE, IN ITS SOLE DISCRETION, A REPAIR FACILITY TO INSPECT AND ESTIMATE THE COST TO REPAIR SUCH DEFECTIVE PART(S). THE COST, IF ANY, OF SHIPPING DEFECTIVE PART(S) TO AND FROM SUCH REPAIR FACILITY AND OF SUCH ESTIMATE SHALL BE BORNE SOLY BY THE ORIGINAL PURCHASER. DEFECTIVE PART(S) MUST REMAIN AVAILABLE FOR INSPECTION UNTIL THE CLAIM IS FINALIZED. WHENEVER CLAIMS ARE SETTLED, MAD DOGG ATHLETICS, INC. RESERVES THE RIGHT TO BE SUBROGATED UNDER ANY EXISTING INSURANCE POLICES THE CLAIMANT MAY HAVE.

LIMITATIONS AND EXCLUSIONS THIS LIMITED WARRANTY DOES NOT APPLY TO COSMETIC DAMAGE, IMPERFECTIONS THAT ARE WITHIN DESIGN SPECIFICATIONS OR THAT DO NOT MATERIALLY ALTER FUNCIONALITY, OR DAMAGE DUE TO ACTS OF GOD, ACCIDENT, ABUSE, MISUSE, NEGLIGENCE, LACK OF NORMAL MAINTENANCE, ABNORMAL SERVICE OR HANDLING THAT DIFFERS FROM THAT SPECIFIED FOR THE SPORT LINE OF BIKES, IMPROPER INSTALLATION OR IMPROPER OPERATION. IN ADDITION, ALTERATION OR MODIFICATION OF THE PRODUCT.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. REPAIR OR REPLACEMENT AS PROVIDED ABOVE SHALL BE THE SOLE AND EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. CORRECTION OF DEFECTS, IN THE MANNER AND FOR THE PERIOD OF TIME DESCRIBED ABOVE, SHALL CONSTITUTE COMPLETE FULFILLMENT OF ALL LIABILITIES AND RESPONSIBILITIES OF MAD DOGG ATHLETICS, INC. TO THE PURCHASER WITH RESPECT TO CONTRACT, NEGLIGENCE, ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT OR OTHERWISE.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.

Home Spinner bikes are not for commercial use and are warranted for home use only. This product or use thereof is covered by US Patent Numbers: D677,349 and D677,747. US and International Patents Pending. 2014.05.20-0013797. Copyright 2017 Mad Dogg Athletics, Inc. All rights reserved. SPIN®, Spinner®, Spinning® and the Spinning logo® are registered trademarks that are owned by Mad Dogg Athletics, Inc.

HOME SPINNER® BIKE WARRANTY RETURN PROCEDURE

Step 1: Gather the following information:

  • Bike Model
  • Serial Number
  • Receipt and date of purchase
  • Images or video that clearly illustrates the issue or concern

Step 2: Call 1-800-847-7746 (SPIN)

  • Press 3 to speak with a technical support specialist
  • We will try and troubleshoot issues with you prior to issuing a warranty return

COMMERCIAL SPINNER® BIKE WARRANTY POLICY AND PROCEDURE

All Commercial Spinner® Bikes are under warranty through Precor. For inquiries on commercial models please call Precor Custom Service Department at 1-800-347-4404.
Commercial Bikes: Spinner® Chrono, Spinner® Rally, Spinner® Shift, Spinner® Ride